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Australian consumer law
  • ACL Compliance and Enforcement Guide (PDF FILE, 1.7 MB)

    A guide to the Australian Consumer Law (ACL) to help business understand their responsibilities under the law

  • ACL Electrical and whitegoods (PDF FILE, 509.4 KB)

    Industry guide to the Australian Consumer Law for electrical and whitegoods businesses.  Covers key aspects such as refunds, replacements and repairs.

  • ACL Guide for fundraising (PDF FILE, 366.4 KB)

    Industry guide to the Australian Consumer Law for fundraising for charities, not-for-profits and fundraisers. Guide covers misleading, deceptive, and unconscionable conduct, obligations relating to supply of goods and services and law enforcement.

  • ACL Motor vehicle sales repairs (PDF FILE, 1.5 MB)

    Industry guide to the Australian Consumer Law for the car and motorcycle sales and repair industries. Guide covers areas such as licensed motor vehicle trading, mechanics and repair shops, mv manufacturers and industry associations.

  • ACL Personal services (PDF FILE, 319.9 KB)

    Industry guide to the Australian Consumer Law for businesses providing personal services such as hairdressing and beauty services, furniture removal, photography, curtain and carpet cleaning.  It covers key aspects such as sales tactics, deposits and refunds.

  • ACL Rental Cars (PDF FILE, 459.3 KB)

    Industry guide to the Australian Consumer Law for car rental businesses.  Covers key aspects such as contract terms, deposits and refunds.

  • ACL Schedule 2 (PDF FILE, 577.9 KB)

    Australian Consumer Law guide, schedule 2, in PDF format

  • ACL Travel accommodation (PDF FILE, 578.5 KB)

    Industry guide to the Australian Consumer Law for travel and accommodation businesses.  Guide is for businesses who market, sell or take bookings for travel and travel related services, provide holiday accommodation, and other travel related services such as tours and recreational activities.

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Connections magazine
  • Connections Issue 11 - Sep 2016 (PDF FILE, 13.2 MB)

    Connections Magazine - Issue 11 - Sep 2016. Includes articles on the new Building Act, Continuing Professional Development (CPD); NCC 2016, electrical recalls, carbon monoxide poisoning, LPG safety; changes to Standards AS/NZS 5601 - Gas Installations; and wastewater treatment systems training.

  • Connections Issue 12 April 2017 (PDF FILE, 9.9 MB)

    Connections Magazine - Issue 12 - April 2017. Includes articles on Building maintenance obligations; building a shed in Tasmania; TechSafe electrical inspections, Continuing Professional Development; building in bushfire prone areas; High voltage certification and connections; Risks buying online; Gas Act 2000 acceptances; Recalls and safety alerts; minimum standards for rental properties

  • Connections Issue 13 - Nov 2017 (PDF FILE, 7.6 MB)

    Connections Magazine - Issue 13 - November 2017. Includes articles on HIA building contracts, Safe Work Method Statements (SWMS), Changes to the Director's Determination for Categories of Building and Demolition Work, Continuing Professional Development (CPD), Working on Type B gas appliances, Changes to consumer electricity metering, Bosch cooker recall, Fires due to conducted heat, Domestic greywater re-use

  • Connections Issue 14 - May 2018 (PDF FILE, 8.0 MB)

    Connections Magazine - Issue 14 - May 2018. Includes articles on protection work, setting engineering standards, developing performance solutions, building surveyors code of practice, private power poles, product recalls, CPD, LPG supply Tasmania, hot tapping, gas pipeline planning corridor

  • Connections Issue 15 - Oct 2018 (PDF FILE, 9.6 MB)

    Connections magazine Issue 15 - October 2018. Includes articles on building in landslip areas; condensation; National Construction Code; 2018 Wiring Rules; CPD; lead in drinking water; changes to caravan licensing endorsement; DC isolators; articles from HIA, MBATAS, Aurora Energy; MPAT; Australian Institute of Architects; WorkSafe Tasmania;

  • Connections Issue 16 - May 2019 (PDF FILE, 15.9 MB)

    Connections Magazine - Issue 16 - May 2019. Includes articles on NCC 2019, TPS/PVC cable safety, flued spaced heater safety, articles from HIA, MBATAS, MPAT, and WorkSafe.

  • Connections Issue 17 - Oct 2019 (PDF FILE, 4.1 MB)

    Connections Magazine - Issue 17 - October 2019. Includes articles on Gas safety regulations; Private power poles; Tasmania joining EESS; NDEW; Plumbing compliance; CPD

  • Connections Issue 18 - Nov 2020 (PDF FILE, 7.5 MB)

    Connections Magazine - Issue 18 - November 2020. Includes articles on new Determinations for building in hazardous areas; NCC 2019 Amendment 1; Door to door solar panels (installers and notification requirements); CPD; Gas appliance recalls; Over Pressure Protection (OPP); Gas installations in high rise buildings; Automatic fire sprinkler systems design and installation; Separation of common services when doing plumbing work

  • Consumer Connections 2018 (PDF FILE, 5.0 MB)

    Consumer Connections magazine - Be Scam Smart. Topics include scams, shopping online, petrol price boards, product safety, gas safety at home, private power poles, building in Tasmania, minimum standards for rental properties, incorporated associations.

  • Consumer Connections 2019 (PDF FILE, 8.9 MB)

    Consumer Connections Magazine - Be Home Smart. Topics include home safety (hot water bottles, firewood, button batteries, patio heaters and bbqs, electricity in tents and caravans, open flued heaters); buy, building or renovating a home; using the sharing economy; shopping safety and tips; telemarketing (cold calling, Do Not Call Register, charities); Takata airbag recall; MyBond; retail theft/bag checks

  • Plumbing - Separation of services - Connections magazine - Issue 18 (November 2020) addendum
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Last updated: 03 Sep 2024

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.