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Collecting for a charity

Identification and providing information

Collectors must wear identification and provide information. The information you must provide will vary depending on the method of collection.

Children and young collectors

  • Children under 12 years of age - may only ask for donations if they are under the immediate control of an adult person
  • Young people between 12 and 15 years of age - may only ask for donations if they are under the supervision of an adult
  • Persons 16 years of age or over - may ask for donations without supervision.

Methods for collecting for charities

There are several ways of collecting for charities:

Door knocking

  • You can ask for donations between
    • 9am and 8pm between 1 November and 31 January
    • 9am and 7pm between 1 February and 30 April
    • 9am and 5pm between 1 May and 31 August
    • 9am and 7pm between 1 September and 31 October
  • You must wear an identity card displaying:
    • their name
    • organisations name
    • location of the principal office
  • The purpose of the donation must be stated.

Telephone

  • The rules apply to anyone soliciting for a charity by telephone. This includes volunteers, employees of a charity and persons employed by a marketing business
  • Telephone marketing is allowed between 9am and 8pm on any day
  • The caller must state:
    • their name
    • the name of the organisation they represent
    • the state or territory in which the principal office is located.

Street collections

Anyone asking for donations in a public place must:

  • wear an identity card displaying:
    • their name
    • the name of the organisation they represent
    • the state or territory in which the organisations principal office is located
  • apply for approval through Consumer, Building and Occupational Services AND
  • apply approval through Tasmania Police. This type of collecting is regulated to avoid overlap between fundraising events. Apply to:
    • Tasmania Police
      State Community Policing Services
      GPO Box 308 
      HOBART TAS 7001 
      Phone: 131 444
      www.police.tas.gov.au

Soliciting through writing, electronic media or advertising

All written requests must include:

  • a statement of the purpose for the donation
  • the name of the organisation
  • the address of the principal office of the organisation
  • a contact telephone number for the organisation.
Updated: 02 Jun 2020

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.