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FuelCheck TAS - Fuel Retailers

Registering as a fuel retailer

All Tasmanian fuel retailers must be registered with FuelCheck TAS so that Tasmanians have access to recent fuel prices and availability in their area.

To register, fuel retailers must provide:

  • contact details for the person responsible for setting retail fuel prices
  • the location of the fuel retail outlet
  • details of the types of fuel the outlet normally offers for sale.

If you are a fuel retailer and have not registered, you must register using the FuelCheck TAS online form.

FuelCheck TAS training guides

Use the free training guides to help you understand how to use FuelCheck TAS.

Legislative framework

FuelCheck TAS operates under the Australian Consumer Law (Tasmania) Act 2010, which includes the following:

From 2 April 2026, various updates to the above listed pieces of legislation will strengthen Tasmania’s fuel reporting framework by:

  • Introducing penalties for failure to comply with the above Codes of Practice
  • Requiring retailers to report when a fuel is temporarily unavailable
  • Supporting stronger compliance, transparency and consumer protection.

The Determination specifying requirements in the case of a fuel retailer running out of relevant fuel can be found here:

Fuel price and fuel availability reporting obligations

Under the Code of Practice for Fuel Price Reporting, every Tasmanian fuel retailer must:

  • Be registered with FuelCheck TAS
  • Supply the standard retail price for each fuel type sold
  • Update any fuel price changes on FuelCheck Tas within 30 minutes of the change
  • Report when a fuel type becomes unavailable (new mandatory requirement).

Failure to comply with mandatory reporting obligations may attract penalties.

Reporting temporary fuel outages (out‑of‑stock fuels)

Under the Australian Consumer Law (Tasmania) (Code of Practice for Fuel Price Reporting) Regulations 2020, fuel retailers must report when they run out of a relevant fuel and, where possible, provide details of when they are likely to be resupplied.

If a fuel you normally sell is temporarily unavailable report on  FuelCheck Tas website:

  • Mark the fuel as “Out of stock” in the Fuel Prices tab
  • Do not remove the fuel from the Details tab
  • The update must be made within 30 minutes.

The Details tab must always reflect the fuel types your station normally offers and any temporary supply disruptions must only be managed through the Fuel Prices tab.

If you have a known resupply date

If you are out of a type of fuel, and have a have a known resupply date, please email the following details to cbos.fuel@justice.tas.gov.au:

Required Information

  • Retailer Name
  • Retailer Address
  • Your Name
  • Your Email Address

Please specify the fuel type you are reporting on:

  • Regular unleaded petroleum (RON 91)
  • E10 (RON 94)
  • Premium unleaded petroleum (RON 95)
  • Premium unleaded petroleum (RON 98)
  • E85 (RON 105)
  • Diesel
  • Premium diesel
  • Liquefied petroleum gas (LPG)

Resupply Information:

  • When do you expect this fuel will be available at your location again?
    (Please provide the most accurate estimate available.)

Fuel Price Board Display

Under the Code of Practice for Fuel Price Boards:

  • A fuel retailer may display information on a fuel price board about discounts and special offers being offered by the fuel retailer, provided that the only fuel prices displayed on the board are the standard retail prices for the types of fuel being offered for sale by the fuel retailer.
  • Displayed prices must correspond with pump price and FuelCheck TAS prices.

Fuel retailers who choose to display a fuel price board must ensure prices and availability align with the pump price and FuelCheck TAS price.

Display of standard retail prices on fuel price board and fuel pump display

  • Fuel retailers must update the fuel price board before, or at the same time as you update the pump price display when a price increases.
  • Fuel retailers must update the pump price display first, or at the same time as you update the fuel price board when the price decreases.

Customer reports of price or availability differences

Occasionally, discrepancies may occur due to factors outside a retailer’s control, such as:

  • Internet connectivity issues
  • Temporary system or device access issues.

Consumers are encouraged to raise concerns directly with the retailer in a respectful way. Consumers may also notify CBOS through making a report on FuelCheck TAS. Each report is reviewed and assessed.

Compliance and enforcement

CBOS undertakes ongoing monitoring of FuelCheck TAS usage.

Non‑compliance with mandatory reporting obligations may result in enforcement action under the Australian Consumer Law, including by way of:

  • Infringement notices, or
  • Prosecution for serious or repeated non-compliance.

Technical Support

For help using the FuelCheck TAS app or website send an email to FuelcheckTas@customerservice.nsw.gov.au

Last updated: 14 Apr 2026

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.