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Owner obligations for repairing rental properties

IMPORTANT changes to rental laws during COVID-19 (coronavirus) emergency period

The COVID-19 emergency period for residential tenancies has now ended. New laws have started to help tenants and landlords as we transition out of the emergency period. Financial support for tenants and landlords affected by COVID-19 have been extended to 31 March 2021. Read about the:

  • Rental Relief Fund
  • Landlord Support Fund
  • Rental Arrears Payment Orders
  • COVID-19 residential tenancy emergency provisions

    The owner must maintain the property during the tenancy in as near as possible to the same condition it was in at the start of the tenancy, except for reasonable wear and tear.

    If maintenance or repairs are needed, and the tenant has not caused it, the owner must have the repairs done at their own cost. A tenant must notify the owner within seven days of noticing something that needs repair.

    If a tenant has caused a need for repair, the owner can ask the tenant to arrange or pay for the repairs.

    Related information

    Updated: 02 Jul 2020

    This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.