Links to interstate consumer protection agencies, and other consumer and legal services
Consumer protection organisations
Organisation | Description |
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Australian Competition and Consumer Commission (ACCC) | The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community. We also regulate national infrastructure services. |
Product Safety Australia | Coordinated by the ACCC, this service provides information on product safety in Australia. It also provides up-to-date information about recalled, banned and restricted products across Australia. |
Scamwatch | ACCC service giving information on scams and how to avoid being caught out. |
Stay Smart Online | Australian Government agency for online safety and security. It also provides information about avoiding scams and identity theft. |
Other agencies
Organisation | Description |
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Australian Securities and Investments Commission | Report financial investment scams |
Standards Australia | An independent, not-for-profit organisation which is recognised as the peak non-government standards body in Australia |
Australian Tax Office | Report tax related scams |
Department of Immigration and Border Protection | Report migration fraud |
Department of Human Services | Report Medicare, Centrelink and child support fraud |
Department of Veterans' Affairs | Report Veterans' entitlements fraud |
Tasmanian Automobile Chamber of Commerce (TACC) | The representative body for the Tasmania’s automotive industry. Help and advice is available regardless of whether the business or retailer is a TACC member |
Ombudsman services
Organisation | Description |
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Commonwealth Ombudsman | Australian Government agency that receives complaints about other agencies. They investigate, audit, inspect and oversee federal agencies |
Ombudsman Tasmania | Independent agency that investigates complaints against public agencies. This includes complaints against:
|
Telecommunication Industry Ombudsman | The Telecommunication Industry Ombudsman provides an independent dispute resolution service for telephone and internet complaints |
Legal services
You should consider gaining independent legal advice before signing a contract. Legal practitioners can help you understand the terms and conditions of a contract.
Organisation | Description |
---|---|
Courts and tribunals Tasmania | There are various Courts and Tribunals that operate in Tasmania. These include the Supreme Court and Magistrates Court |
Legal Aid Commission of Tasmania | Organisation that provides legal information, advice and representation to disadvantaged Tasmanians |
Community legal centres | Find locations of community legal centres in Tasmania |
Legal Profession Board of Tasmania | Independent body responsible for investigating complaints about the conduct of lawyers |
This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.