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Tenant obligations when renting

IMPORTANT changes to rental laws during COVID-19 (coronavirus) emergency period

The COVID-19 emergency period for residential tenancies has now ended. New laws have started to help tenants and landlords as we transition out of the emergency period. Financial support for tenants and landlords affected by COVID-19 have been extended to 31 March 2021. Read about the:

  • Rental Relief Fund
  • Landlord Support Fund
  • Rental Arrears Payment Orders
  • COVID-19 residential tenancy emergency provisions

    The tenant is responsible for keeping and leaving the property in a reasonable state of cleanliness, ensuring the property is in a similar condition to what is was in when the tenancy started, except for Reasonable wear and tear .

    If the tenant caused the need for repairs, they must pay the costs of the repairs.

    When to notify the owner

    If repairs are needed, the tenant must notify the owner within seven days. This should be in writing, and the tenant should keep a copy of the letter/email/text.

    Smoke alarms

    Tenants must regularly test all smoke alarms and keep them clean so that they work properly.

    Tenant advocacy and support

    There are independent advocacy support services available which protect the rights of people with disability. CBOS also helps clients who require extra support managing their MyBond account. Read more information on tenant advocacy and support using MyBond.

    Updated: 02 Jul 2020

    This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.