General repairs to rental properties

IMPORTANT changes to rental laws during emergency period (COVID-19)

New laws have commenced which affect tenants, property owners and agents. Read about the COVID-19 Disease (Emergency Provisions) Act 2020 and the changes to:

  • Delaying evictions
  • Breaking leases due to severe hardship
  • Reducing rent
  • Repairs, maintenance and property inspections
  • COVID-19 residential tenancy emergency provisions

    It is an owner’s responsibility to maintain a rental property in good repair at all times during a tenancy. There are different rules for:

    Length of time for repairs

    An owner must have general repairs (that are not the fault of the tenant) completed within 28 days of the tenant telling them of the need for the repair.


    There is an exception – if the general repair relates to a cooking stove. In this situation the stove must be fixed within 14 days of being notified.

    If the repairs are urgent or emergency repairs, they must be completed as soon as possible. Urgent repairs relate to essential services such as emergency repairs due to damage to the property.

    Updated: 25 Mar 2020