Request repairs to a rental property

If a repair is required at your rental property, contact the owner or agent straight away. It is a good idea to confirm any contact in writing.

If a repairer comes to the property and fixes the repair, but you notice it isn’t fixed properly, contact the owner or agent to let them know.

If nothing seems to be getting organised about the repair, it is a good idea to contact the owner again to confirm the repairs are being organised.

An owner has a certain amount of time to complete repairs after a tenant has notified them. For timeframes see general repairs , urgent repairs  and emergency repairs . If nothing happens with the repairs within the timeframe a tenant can: