Inquiry agent training and qualifications

In January 2020 CBOS introduced new national training qualifications, implemented Australia wide to improve the quality of training in the security industry.

The training modules that form the basis of qualifications necessary to apply for a licence with a provisional training condition are no longer offered. As a result, CBOS are discontinuing the issue of security licences subject to a training condition.

An applicant must be an agent level licence holder. A first aid certificate is not required for this activity.

Training units accepted until 29 March 2021

Units for a full agent individual licence

Applicants for agent licence must complete these units before applying for a licence

  • BSBFLM303C - Contribute to effective workplace relationships
  • BSBWOR301A - Organise personal work priorities and development
  • CPPSEC3001A - Maintain workplace safety in the security industry
  • CPPSEC3002A - Manage conflict through negotiation
  • CPPSEC3009A - Prepare and present evidence in court
  • CPPSEC3012A - Store and protect information
  • CPPSEC3026A - Work effectively in investigative services
  • CPPSEC3027A - Develop investigative plan
  • CPPSEC3028A - Compile investigative report
  • CPPSEC3029A - Provide quality investigative services to clients
  • CPPSEC3030A - Conduct surveillance
  • CPPSEC3031A - Organise and operate surveillance vehicle
  • CPPSEC3032A - Gather information by factual investigation
  • CPPSEC3033A - Conduct interviews and take statements
  • CPPSEC3034A - Operate information gathering equipment
  • FNSMCA304 - Locate suspects
  • BSBSMB404 - Undertake small business planning

Training units accepted from 20 January 2020

Applicants must complete either:

Qualifications for Certificate III Investigative Services (Factual Investigation)Qualifications for Certificate III Investigative Services  (Surveillance)
  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop Investigation Plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court
  • CPPINV3030 Conduct factual investigations
  • CPPINV3031 Conduct interviews and take statements to support investigations
  • CPPINV3032 Develop factual investigation reports
  • BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
  • HLTWHS003 Maintain work health and safety
  • PSPCRT007 Compile and use official notes
  • PSPREG006 Produce formal record of interview
  • PSPSEC009 Handle sensitive information
  • BSBSMB404 Undertake small business planning
  • CPPSEC3101 Manage conflict and security risk using negotiation
  • FNSMCA303 Serve legal process
  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop Investigation Plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court
  • BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
  • CPPINV3033 Conduct covert surveillance operations
  • CPPINV3034 Organise and operate surveillance vehicles
  • CPPINV3035 Develop surveillance and investigation reports
  • HLTWHS003 Maintain work health and safety
  • PSPCRT007 Compile and use official notes
  • PSPSEC009 Handle sensitive information
  • BSBSMB404 Undertake small business planning
  • CPPSEC3101 Manage conflict and security risk using negotiation
  • FNSMCA303 Serve legal process
  • BSBSMB401 Establish legal and risk management requirements of small business

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Updated: 21 Aug 2020