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Inquiry Agent Qualifications

An applicant must be an agent level licence holder. A first aid certificate is not required for this activity.

Training units

Units for a full agent individual licence

Applicants for agent licence must complete these units before applying for a licence

  • BSBFLM303    Contribute to effective workplace relationships
  • BSBWOR301B   Organise personal work priorities and development
  • CPPSEC3001A   Maintain workplace safety in the security industry
  • CPPSEC3101     Manage conflict and security risks using negotiation
  • CPPSEC3124     Prepare and present evidence in court
  • CPPSEC3108     Store, protect and dispose of security information
  • CPPINV3026       Work effectively in investigative services
  • CPPINV3027       Develop investigation plans
  • CPPINV3032       Develop factual investigation reports
  • CPPINV3035       Develop surveillance investigation reports
  • CPPINV3029       Provide quality investigative services to clients
  • CPPINV3033       Conduct covert surveillance operations
  • CPPINV3034       Organise and operate surveillance vehicles
  • CPPINV3030       Conduct factual investigations
  • CPPINV3031       Conduct interviews and take statements to support investigations
  • FNSMCA314       Locate individuals
  • BSBESB401       Undertake small business planning

Training units

Applicants must complete either Factual Investigations OR Surveillance:

Qualifications for Certificate III Investigative Services (Factual Investigation)Qualifications for Certificate III Investigative Services  (Surveillance)
  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop Investigation Plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court
  • CPPINV3030 Conduct factual investigations
  • CPPINV3031 Conduct interviews and take statements to support investigations
  • CPPINV3032 Develop factual investigation reports
  • BSBESB305 Address compliance requirements for new business ventures
  • HLTWHS003 Maintain work health and safety
  • PSPCRT029 Compile and use official notes
  • PSPREG035 Produce formal record of interview
  • PSPSEC024 Handle sensitive information
  • BSBESB401 Research and develop business plans
  • CPPSEC3101 Manage conflict and security risk using negotiation
  • FNSMCA313 Serve legal process
  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop Investigation Plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court
  • BSBESB305 Address compliance requirements for new business ventures
  • CPPINV3033 Conduct covert surveillance operations
  • CPPINV3034 Organise and operate surveillance vehicles
  • CPPINV3035 Develop surveillance and investigation reports
  • HLTWHS003 Maintain work health and safety
  • PSPCRT029 Compile and use official notes
  • PSPSEC024 Handle sensitive information
  • BSBESB401 Research and develop business plans
  • CPPSEC3101 Manage conflict and security risk using negotiation
  • FNSMCA313 Serve legal process
  • BSBESB402 Establish legal and risk management requirements of new business ventures

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Updated: 20 May 2022

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.