Inquiry agent training and qualifications

An applicant must be an agent level licence holder. A first aid certificate is not required.

Training units accepted until 30 September 2020

Units for a provisional employee and agent individual licenceUnits for a full employee and/or agent individual licence

There is no training requirement

After a licence is issued, these units must be completed before re-applying for a licence

There is no training requirement

  • BSBFLM303C - Contribute to effective workplace relationships
  • BSBWOR301A - Organise personal work priorities and development
  • CPPSEC3001A - Maintain workplace safety in the security industry
  • CPPSEC3002A - Manage conflict through negotiation
  • CPPSEC3009A - Prepare and present evidence in court
  • CPPSEC3012A - Store and protect information
  • CPPSEC3026A - Work effectively in investigative services
  • CPPSEC3027A - Develop investigative plan
  • CPPSEC3028A - Compile investigative report
  • CPPSEC3029A - Provide quality investigative services to clients
  • CPPSEC3030A - Conduct surveillance
  • CPPSEC3031A - Organise and operate surveillance vehicle
  • CPPSEC3032A - Gather information by factual investigation
  • CPPSEC3033A - Conduct interviews and take statements
  • CPPSEC3034A - Operate information gathering equipment
  • FNSMCA304 - Locate suspects
  • BSBSMB404 - Undertake small business planning

Training units accepted from 20 January 2020

Qualifications for Certificate III Investigative Services (Factual Investigation)Qualifications for Certificate III Investigative Services  (Surveillance)
After a licence is issued, these units must be completed before re-applying for a licenceApplicants for an agent licence must complete these additional training units
  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop Investigation Plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court
  • CPPINV3030 Conduct factual investigations
  • CPPINV3031 Conduct interviews and take statements to support investigations
  • CPPINV3032 Develop factual investigation reports
  • BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
  • HLTWHS003 Maintain work health and safety
  • PSPCRT007 Compile and use official notes
  • PSPREG006 Produce formal record of interview
  • PSPSEC009 Handle sensitive information
  • BSBSMB404 Undertake small business planning
  • CPPSEC3101 Manage conflict and security risk using negotiation
  • FNSMCA303 Serve legal process
  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop Investigation Plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court
  • BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
  • CPPINV3033 Conduct covert surveillance operations
  • CPPINV3034 Organise and operate surveillance vehicles
  • CPPINV3035 Develop surveillance and investigation reports
  • HLTWHS003 Maintain work health and safety
  • PSPCRT007 Compile and use official notes
  • PSPSEC009 Handle sensitive information
  • BSBSMB404 Undertake small business planning
  • CPPSEC3101 Manage conflict and security risk using negotiation
  • FNSMCA303 Serve legal process
  • BSBSMB401 Establish legal and risk management requirements of small business

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Updated: 17 Jan 2020