Automatic Mutual Recognition (AMR)

AMR has commenced for the majority of occupational licences administered by CBOS.

Read more about automatic mutual recognition for occupational licences

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Commercial Agent Qualifications

An applicant can be either an employee or agent level licence holder. A first aid certificate is not required for this activity.

Training units

Units for Commercial Employee
Certificate III in Mercantile Agents
Additional training units for agent individual licence
  • FNSINC411 Conduct work according to professional practices in the financial services industry
  • FNSMCA311 Collect debts
  • FNSMCA312 Repossess property
  • FNSMCA313 Serve legal process
  • FNSMCA314 Locate individuals
  • FNSMCA412 Undertake legal action for recovery of debts
  • BSBFIN302 Maintain financial records
  • FNSCUS402 Resolve disputes
  • BSBFIN401 Report on financial activity
  • BSBTEC201 Use business software applications
  • FNSINC311 Work effectively in the financial services industry
  • BSBCNV614 Apply principles of trust accounting
  • FNSMCA411 Evaluate debt collection actions and develop recommendations
  • BSBWHS211 Contribute to the health and safety of self and others
  • BSBESB401 Research and develop business plans

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Search to check if a security agent licence has been issued

Updated: 28 Jul 2022

This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.