Presented by: Tasmanian Chamber of Commerce and Industry
Study Method: In person
Duration: Full Day
CPD Points: 2
Who can attend: All Building Services Providers, Electricians, Gas-Fitters, Nominated Managers, Permit Authorities, Plumbers, Restricted Electrical Licence Holders
Overview: Combining behavioural style, personal motivators and emotional intelligence this course is literally the ultimate in
understanding why we do what we do.
- HOW we behave and communicate – DiSC assessment
- WHY we move into action – Workplace Motivators assessment
- DO we actively apply the principles of emotional intelligence – TTI EQ assessment
Workshop content will address the following:
- Overview of the DiSC model of behaviours
- Develop strategies to adapt communication based on styles
- Identify personal motivators – what moves us into action
- Understand elements of emotional intelligence
- Reduce conflict and increased selfawareness by understanding others
This page has been produced and published by the Consumer Building and Occupational Services Division of the Department of Justice. Although every care has been taken in production, no responsibility is accepted for the accuracy, completeness, or relevance to the user's purpose of the information. Those using it for whatever purpose are advised to verify it with the relevant government department, local government body or other source and to obtain any appropriate professional advice. The Crown, its officers, employees and agents do not accept liability however arising, including liability for negligence, for any loss resulting from the use of or reliance upon the information and/or reliance on its availability at any time.